Billing Policy

Billing Policy

Last updated: August 28, 2026

This Billing Policy explains when and how charges are processed for orders placed on coopandfeathersusa.com.

When You Are Charged

Your payment method is charged at the time your order is placed, not at the time of shipment. For pre-order or backordered garden equipment, we will clearly indicate expected availability before you complete checkout.

Partial Shipments

If your order includes multiple items shipped separately, you will not be charged more than once; the full order amount is captured at checkout.

Pricing Errors

In the rare event a product is listed at an incorrect price due to a technical or human error, we reserve the right to cancel the order and issue a full refund, even after the order has been confirmed.

Promotions and Discounts

Discount codes and promotional pricing must be applied at checkout and cannot be added retroactively to completed orders.

Invoices and Receipts

An order confirmation and receipt are sent to your email address after checkout. Contact us if you need a formal invoice for business or tax purposes.

Contact Us

Coopandfeathers, Inc
56th Street, Pullman, Michigan 92663, United States
Email: support@coopandfeathersusa.com
Support available 24/7